Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 8056 + It can be better to approach representative groups individually, rather than try to bring them together. However, where groups are disproportionately interested in one part of the site, a quarterly meeting of all interested parties can be useful. Use methods as appropriate to seek to identify and resolve conflicts between user groups + Groups should be approached and supported in developing their vision for different use of the space. Where it is unachievable, clear feedback should be given and alternatives explored where possible + ‘Friends’ Groups’ are often an indication of community engagement, but there doesn’t have to be one – judges are looking to see regular engagement across the whole community – those geographically local to the site and its existing users + Some sites will have obvious bodies for consultation, such as allotment associations, student bodies, residents’ groups, sporting committees, historical societies or friends’ groups. Also involve others with impact on or who are impacted by the site – other site departments or contractors, local residents, businesses, faith or interest groups and people running events or facilities on the site + Reflect the local multicultural community – try to get representation from all groups in the locality. It may mean going out to some groups as they wouldn’t engage with more traditional techniques + Properly supervised by a dedicated member of site staff, groups can be involved in the day to day running of the site, and can sometimes leverage additional funding, providing great benefit to all + Community involvement in some sites, such as cemeteries and crematoria still in use, may not comprise the traditional groups. It might be better to engage with users through feedback via funeral directors. Friends’ groups could be established for historic cemeteries and may be able to carry out supervised works on the site Further Information BEN-network – advice on involving hard-to reach groups: Guidance for Greenspace Managers. Advice on campaigns and communication materials are available from national operators.